When you visit The Wellness Garden’s website:  www.thewellnessgarden.co.uk, you may be asked to provide personal information such as your name, mailing address, email address, phone number, and other information. The Wellness Garden takes all necessary steps to ensure the privacy and security of this information.

At The Wellness Garden, I know how important it is for you to understand exactly how any personal information I collect from you is used and I appreciate your trust in me to do that carefully and sensibly.

By visiting www.thewellnessgarden.co.uk or any associated pages on that website you are accepting and consenting to the practices described in this Privacy Policy.

If you wish to know more, please have a read through this privacy policy, which outlines the obligations & requirements of the users, the website and website owners. Any mention of “we,” “us,” or “The Wellness Garden” refers to The Wellness Garden. When we say “you” we’re referring to the person or entity who chooses to use this website.

How does The Wellness Garden use your information?

I collect your personal information only as necessary to respond to your  enquiries, to improve your user experience of this website, and to supply you with information about products and services that may be of interest to you. The Wellness Garden will never sell, rent or give away any of your personal information to anyone – and that’s a promise.

What Personal Information Does The Wellness Garden Gather?

The information gathered from visitors to this website helps The Wellness Garden to personalise and continually improve your experience at www.thewellnessgarden.co.uk.

I use the information to communicate with you about offers, products and services and update records.

E-mail Communications

To help me make e-mails more useful and interesting, I often receive a confirmation when you open an e-mail from me, if your computer supports such capabilities. If you do not want to receive e-mail or other mail from The Wellness Garden, please let me know. You can communicate with me using any of the methods shown at the end of this policy statement.

What about Cookies?

Cookies are small files saved to your computer’s hard drive that track, save and store anonymous information about your interactions and usage of our website. I don’t (and will never) use cookies to collect information personally identifiable as you. I only use our cookies to provide you with a tailored and improved experience when using this website.

The Wellness Garden uses software provided by Google Analytics, which uses cookies, to track visitor statistics. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [http://www.google.com/privacy.html ].

This website has a cookie control system that gives you the option, on your first visit to the website, to allow or disallow the use of cookies on your computer / device. If you wish to restrict or block use of cookies then be aware that this may impact your user experience of the website. You can edit your web browsers’ security settings to block all cookies from our website.

For example, cookies can:

  • help search engines remember that you want your search results in English;
  • help a website remember your preferences so that you don’t need to customise enter them every time;
  • help our website deliver a better service by showing you the content most relevant to you;
  • identify and resolve errors so that the site is improved for everybody;
  • analyse how well a website is performing.

The most common function of cookies is to remember bits of information that help make browsing the web easier and more hassle-free for you.

Here is an example of a cookie:

Name: SomeCookie

Value: 1234a5b678c9

Domain: www.yourwebsite.co.uk

Expires: 13th September 2015

The cookie explained:

Name = The name of the cookie

Value = The piece of information that the cookie is created to store

Domain = The website where the cookie is used

Expires = The date when the cookie will be deleted from your web browser

All modern browsers have tools to help you delete or block cookies. But it’s important to remember that many websites need cookies in order to function properly. By deleting or blocking cookies, you could also block certain personalised features and you may not be able to take full advantage of some of the website’s features.

How I contact you, my wonderful clients

Users contacting this website do so at their own discretion and provide any personal details requested at their own risk. Your personal information is kept private and stored securely until such time as it is no longer required or has no further use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form-to-email submission process but please note that I can never provide a 100% security guarantee!

I use any information submitted to provide you with further information about the products and services I offer or to assist you in answering any queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form-to-email process. Or whereby you, the consumer, having previously purchased from or enquired about purchasing from The Wellness Garden, a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

The following programmes are used to analyse visitor behaviour on this website:

Google Analytics

I will not (and will not allow any third party to) use the Google Analytics to track or collect personally identifiable information from visitors to my website, nor will I (or will I allow any third party to) associate any data gathered from this website) with any personally identifying information from any source as part of the use of Google Analytics. I will comply with all applicable laws relating to the collection of information from visitors to my website.

Use of external links

Although I only look to include quality, safe and relevant external links, please note that I cannot guarantee or verify the contents of every externally linked website. (External links are clickable text / banner / image links to other websites, similar to; www.vitalhike.co.uk and BBC.) You should, therefore note you click on external links at your own risk, and that if you submit personal information to any of those sites, your information is governed by their respective privacy policies.

Does The Wellness Garden share the information it receives?

An emphatic No. Information about clients and website visitors is an important part of my day to day business data and I do not, and will not, lease, rent or sell this data to others under any circumstances.

Notices and Revisions

If you have any concerns about our privacy then please contact me via one of the methods shown below, with an outline of your concerns. I will then contact you and try to resolve the issue to your satisfaction. The very nature of my business means that it is subject to constant change which means that my Privacy Policy may need to change accordingly. This statement will always reflect the most updated version of our current policy.

You can contact me as follows:

By Post:

The Wellness Garden
Mapledrakes Road, Ewhurst, Surrey. GU6 7QP

By Email

This document was last revised on 12th September 2019 at 11:52am.